lil’ snow white

today i received a call frm my travel agent informin us that our korea trip is cancelled cos a grp of 20 jus pulled out and we’re e only 2 left in e grp. i seriously dun believe that bitch. i offered her a chance to salvage e situation by allowin her to find me alternative tour packages. she came back wif 2 lok-kok packages that have very lousy itinerary n hotels n everythin. being so damn bloody fuckin pissed, i faxed her a letter.

Attn: Jimmy Pua, Sharon Phua

Gunung Raya Travel

Dear Sir / Madam,

I write to you with regards to the tour package, “8D Korea Winter + Jeju Splendour” which was presented to me via fax on 27 November 2006. Among the other features in the itinerary, you promised me the following highlights which are the key factors that have led to my acceptance of your offer:

·         Guaranteed 2 night stay at World Class Phoenix Park Ski Resort

·         Day + Night ski with equipment included

·         Exciting ATV + Jet Boat Adventure Ride

·         Stay at Jeju Hanwha Spa Resort with Therapy Centre Spa Package

·         1 night hotel stay at Ritz Carlton,
Seoul

·         Remaining nights in 5-star hotels

·         Visit to the teddy bear museum in Jeju

·         Moonlight Hangang River Cruise with Dinner Show

Pursuant to this, you agreed on several occasions that the tour has been confirmed and I have made a partial payment of S$1,000 on 28 November 2006, out of the total S$3,696 for 2 persons, only on account of this. You have promised that the partial payment suffices to indicate the acceptance and confirmation of participation in the above-mentioned tour.

However, today I was informed that the tour would be cancelled. The reasons are immaterial to me. I understand that the circumstance has been unforeseen, however my schedule has been worked out and it is not possible to leave on alternative dates. I am unwilling to accept any refund of payment because this was not part of the terms for a confirmed tour as represented by you. I am also unwilling to settle for an alternative itinerary which does not promise features at least of the same standard, because these features have been considered and selected carefully and this explains why I paid a higher price for your tour package, as compared to what is being offered in the market in general.

As such, I am only willing to accept any one of the following offers, failing of which, I will not hesitate to bring this matter further with the relevant authorities.

1.        You will form a group of 10 and arrange for the tour to proceed as promised.

2.        Failing of which, you will arrange for the exact tour for my travel partner and I, at the same price you have

         agreed on for the original package.

3.        An alternative itinerary from another travel agency, but must be of at least the same standard, and will be           offered at the lower of its retail price or the price of your original package. I am prepared to depart           Singapore from 28th to 30th December 2006.

It is to my utmost disappointment that such an unexpected event has to happen. I had trusted Gunung Raya because it is an established and reliable agency. I hope that such goodwill will not be undermined by this unfortunate event and hope to hear your favourable reply soon.

seb: wat a bad bad year
me: yah, wat a bad way to end e yr, and to start a new yr.
me: no partner, no tour. can die..
seb: yah i feel like dying..

SO IRRITATING!! SOMEONE BURN DOWN THEIR OFFICE TMR PLS!!

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